Once you enter your login and password, you'll be prompted to enter your Social Security number or account number and date of birth to confirm your identity. The process is nearly identical to Navient's. To log in to your new account, visit and enter your Navient login information. If you try to log in to Navient, you'll find a $0 balance: This balance is simply showing that your loans have been purchased by Aidvantage. You can access your Aidvantage account with Navient credentials Even if your address was outdated, you should be able to log in to your new account. If you have not received a notification, you should log in to your existing Navient account and double-check your contact information to make sure it's correct. Aidvantage is your new student loan servicerīy now, you should have been notified of this change by mail or email from Navient, Aidvantage and the Department of Education. If your federal student loans were previously serviced by Navient, here's what you need to know: 1. Michael Lux, a student loan expert, attorney and founder of the Student Loan Sherpa, said that the "increase in federal regulation and government scrutiny over federal loan servicing is almost certainly to blame for Navient's departure." What does Navient's departure mean for your student loans? Navient, along with FedLoan and Granite State, opted to end their participation in federal student loan servicing at the end of 2021. As part of the Next Gen Initiative, the Department of Education extended its partnership with five of the 10 current loan servicers, which would continue servicing federal student loans, but under stricter government regulations. In 2020, the US Department of Education announced changes to loan servicing in an effort to modernize the federal student loan system. Here's everything you need to know about what happened to Navient, and how to log in to your new Aidvantage student loan account. The new loan servicer will not affect the existing terms and conditions, interest rates or available repayment plans, but you should carefully review any communications you received about the transfer. In 2021, Navient exited the federal student loan servicing industry, transferring its caseload of 5.6 million student loans to Aidvantage, which is owned by student loan giant Maximus. If you had Navient federal student loans owned by the US Department of Education, your loans have moved to a new loan servicer. If you haven't logged into your student loan account since the payment freeze began, now is a good time to check in. It's unclear if the pause will be extended again, and currently payments are set to resume in September. The payment pause could be extended again, but we recommend verifying your Aidvantage account now, just in case.įederal student loan repayments have been paused for more than two years, since the start of the pandemic. With the federal loan pause ending in September, you'll want to know how to log into Aidvantage's website to view your student loan account. If Navient was your federal loan servicer, your loans have been transferred to Aidvantage.
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